Customer Care – Return & Exchange

Return & Exchange

All stock items are subject to a full inspection before being accepted for refund within 30 days of purchase. Items must be unused and in their original packaging. Please note that proof of purchase will be required for any items being returned. Customers are responsible for any freight charges incurred by sending out the return through courier. Once your item(s) have been inspected you will be notified regarding your refund. All clearance and special order items are Final Sale and no returns or exchanges will be accepted. 

For more information please contact:

Downtown Bath and Tile Centre
2032 Dundas st. west, Toronto, ON
M6R 1W6

Phone : 416-532-2813
Fax : 416-532-6040